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How to resolve Verification Failed or Cloudflare errors?

Updated over a week ago

If you encounter a Verification Failed or Cloudflare error when logging in, try the following steps:

1. Turn off your VPN or ad blocker

VPN:

  • If you are using a Virtual Private Network (VPN), disconnect it.

  • Look for the VPN icon on your device and click it to turn it off.

Ad blocker:

  • If you have an ad blocker enabled in your browser, disable it.

  • Look for the ad blocker icon (often a stop sign or hand) in your browser toolbar and select Pause or Disable.

2. Check your mobile browser settings

  • Make sure Desktop Mode (or “Request Desktop Site”) is turned off.

  • To do this:

    1. Open your mobile browser.

    2. Tap the menu button (usually three dots or lines).

    3. Find and disable Desktop Mode or Request Desktop Site.

3. Use the Metamask in-app browser (mobile only)

  • If you have the Metamask app, you can use its built-in browser to log in.

  • Steps:

    1. Open the Metamask app.

    2. Tap the Browser icon or navigate to the Browser section in the app.

    3. Use this in-app browser to access Playfull and log in.

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